Last updated: 11.02.2016

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Velbella website. This website is owned and operated by Lauren Veiling trading as Velbella Beauty PTY LTD (ACN 600 504 523). It is available at (Site) and may be available through other addresses or channels. Velbella is the common law trademark.

These Terms and Conditions govern your use of our site and form a contract between you and us if you use the site. Please contact us if you have any questions, at Your use of the site indicates that you have had sufficient opportunity to access the Terms and that you have read and accept the Terms.

1. Information:
The information, including statements, opinions and documents contained in this site is for general information purposes only. It does not take into account your specific needs, objectives or circumstances.

2. Amendment:
The Information and Terms may be amended without notice from time to time with our sole discretion. Your use of our Site following any amendments indicates that you accept the amendments.

3. License to use the site:
We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable right and licence to use the Site for your personal, non-commercial use, in accordance with the Terms. This means that you may view, browse through and read the Content on your computer. You may not download, reproduce, distribute, transmit or otherwise exploit the Content in any way unless you have written permission from Velbella. All other uses are prohibited without our prior written consent.

4. Copyright and Intellectual Property Rights:
Our site contains material (photographs, illustrations, video, text and any other content) which is owned by or licensed to us, and is protected by Australian and International laws, including but not limited to the software, content, design, images, graphics, layout, courses, appearance, layout and look of our Site. We own the copyright which subsists in all creative and literary works displayed on the Site. You agree that, as between you and us, we own all intellectual property rights in the Site. You agree that, as between you and us, we own all intellectual property rights in the Site, and that nothing in these Terms constitutes a transfer of any intellectual property ownership rights. Your use of the Site does not grant you a licence, or act as a right of use, any of the intellectual property, whether registered or unregistered, displayed on the Site without the express written permission of the owner. You must not breach copyright or intellectual property rights, including but not limited to,
a. alter or modify any of the code or the material on the Site

b. cause any of the material on the Site to be framed or embedded in another website

c. create derivative works from the content of the Site, or

d. use our content displayed on this Site for commercial purposes

5. Republishing:
If you wish to republish, copy, distribute or transmit any public content, you may do so on the following grounds:
a. No more than 20% is used for quoting or copying. Anything greater than 70% will be accused of copyright infringement.

b. You must make no alterations to the material

c. You must attribute the material to our Site, including linking back to our Site where possible; and

d. You must not do so in a way that could reasonably be considered to be obscene, inappropriate, defamatory, disparaging, indecent, seditious, offensive, pornographic, threatening, abusive, liable to incite racial hatred, discriminatory, blasphemous, in breach of confidence, or in breach of privacy, or that would bring us, or the Site into disrepute.

6. Privacy:
We are committed to protecting your privacy. If you wish to purchase anything on our site (digital online courses, physical products, ebook products, or membership access), you may be asked to provide some personal information. While we rely in part upon customers advising us with their personal information, providing us with this data is optional to you. Please read our Privacy Policy, available on our Site. By agreeing to the Terms, you agree to accept our Privacy Policy.

7. Prohibited Site & Membership Conduct:
You must not use the use the Site for any activities, or to post or transmit any material from the Site:
a. Unless you hold all necessary rights, licences and consents to do so;

b. That infringes the intellectual property or other rights of any person

c. That would cause you or us to breach any law, regulation, rule, code, or other legal obligation

d. That defames, harasses, threatens, menaces, offends or restricts any person

e. That would interfere with or inhibit any user from using the Site

f. Use the site to send unsolicited email messages

g. Attempt to tamper with, hinder or modify the Site, knowingly transmit viruses or other disabling features to the Site or other members, or damage or interfere with the Site, including but not limited to the use of Trojan horses, viruses, or piracy or programming routines that may damage or interfere with the Site; or

h. Facilitate or assist another person to do any of the above acts.

8. Your Content:
If you should choose to add any content (comments, questions, feedback requests) to the Site, you:
a. Warrant to us that you have all necessary rights to post the content;

b. Grant us a perpetual, non-exclusive, royalty-free, irrevocable, worldwide and transferable right and licence to use that content in any way (including but not limited to, by reproducing, changing, and communicating the content to the public)

c. You agree that any offensive, threatening or offending towards others will be deleted at the Site owner’s discretion.

d. We reserve the right to amend or delete any and all of your content, and to block any user if we believe that there is a violation of these Terms, or for any other reason, in our sole discretion.

9. Delays and Outages:
We are not responsible for any delays or interruptions to the Site. While this will be minimised, we will use commercially reasonable efforts to minimise delays and interruptions. We cannot warrant that the site will be available at all times or at any given time. We may at any time, without notice to you, discontinue the Site in whole or in part. We are not responsible for any loss, cost, damage or liability that may result from our discontinuance of the Site. Any delays or interruptions to products (including digital courses, physical products and membership sites) will be dealt with on a case-by-case basis. Communication with the Site owner will be the first point of call.

10. Disclaimer:
The Site is provided to you without warranties, express or implied, including but not limited to warranties of products or digital courses. We do not warrant that the functions contained in any material on the Site or your access to the Site will be error free, that any defects will be corrected, and that the Site or the server which stores and transmits material to you are free of viruses or any other harmful components, or that the Site will operate on a continuous basis or be available at any time. While we endeavour to keep the Site and information up to date and correct, we make no representations, warranties or guarantee, express or implied, about the completeness, accuracy, reliability, suitability or availability of any Information, images, products, services, or related graphics contained on the Site for any purpose.

11. Enforceability:
If any provision of the Terms is found to be illegal, invalid or unenforceable by a court of lay, then the provision will not apply in that jurisdiction and is deemed not to have been included in the Terms in that jurisdiction. This will not affect the remainder of the Terms, which continue in full force and effect.

12. Newsletters:
When you sign up for our newsletter, the subscriber agrees, by accepting our email newsletter subscription, to indemnify the publisher against false accusations of spam to include, but not limited to
a. payment of all damages;

b. loss of web hosting fees and services

c. all damages for loss of business and goodwill

d. and any and all fees or fines that may be imposed against the publisher by any federal, state, local authority or civilian business entity as a result of the false spam accusation.

We believe it is your responsibility to unsubscribe from our newsletter as we have made every effort to ensure the facilities to do this are available. You can remove yourself at any time from our newsletters by clicking on the unsubscribe link at the bottom of the email. You can also contact us to change your information or ask to be unsubscribed at any time. Please allow a reasonable amount of time for us to do so. We hate spam as much as you do! DO NOT REPORT US FOR SPAMMING. WE DO NOT SPAM AND WE WILL TAKE LEGAL ACTION AGAINST FALSE SPAM REPORTS

13. Links to Other Web Sites:
Our Service may contain links to third-party web sites or services that are not owned or controlled by Velbella. Velbella has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Velbella shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Your access to and use of the Site is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Site.

For questions & notices, please contact us at


This contract outlines an agreement and includes all contractual obligations made on _____________ (Date), between Velbella, hereinafter referred to as “Artist” and _________________________________ (Name) here in after referred to as “Client.”

To secure a date, a $100 retainer/booking fee is due. At the trial you are required to sign and agree to this agreement to keep your booking with Velbella. The retainer is non-refundable under all circumstances. Please be advised, dates and scheduled makeup times will only be reserved when a signed contract and retainer are received. The retainer is deducted from the total cost of the service but cannot be used for a consultation trial.  ____(Initial)

Velbella reserves the right to refuse clients who don’t undertake a trial consultation prior to the event to determine colour choices and processes. In the event that this is not possible, clients automatically agree to the colour choices selected by the Artist on the day of the event. The cost of Velbella Consultation trials are the same as wedding day fees as we offer the same service. A payment of cash is to be paid at the trial or the cost needs to be transferred and received a week before the trial. All trials are conducted in our Studio in Geebung. For special circumstances a mobile service maybe offered and a callout fee will be charged depending on the location. ____(Initial)

Your deposit or retainer is to be paid to book your wedding date – $100, this will be deducted from your total amount.  You will then be required to pay a percentage of your wedding payment 1 month out from the wedding day. This will depend on the size of your wedding etc, Velbella will notify you of this.  The outstanding balance of your wedding will need to be paid in cash on the day of the event to your stylists before the hair and makeup can commence. You are to collect all of the money and give to the stylist as a whole on the day. Velbella will remind you of the outstanding balance owing. The client responsible for the entire total balance is the one who signed this contract. Stylists will not leave the premises of the event until they are paid in full.

Artist must receive a written notice from the client no later than Thirty (30) days prior to the date of the event. Client agrees to pay fifty (50%) percent of the contracted price. If the Client fails to notify the Artist of a cancellation in the manner as provided above, or in the event of breach if this agreement, then the client shall remain responsible for the full amount as specified above. Cancellation fees will be charged at our discretion. The number of clients receiving Velbella services must not change from 2 months out of the wedding day or the client will be charged the agreed invoice amount regardless. ______(Initial)

A late fee of $100.00 will be charged for every 30mins of delay when a client is late for the scheduled time, or if scheduled makeup exceeds allotted time because the client impedes the process. Contract will state time of the incurred late fees and will be initialed and approved by client. The Stylist is allowed to leave the booking if the client is 1 hour and 30mins late to the appointment on both the trial and wedding day. ______(Initial)

Location of the service of the day-of-event will be at the discretion of the client, but there are certain requirements the artist needs to complete the makeup application. A “set-up” table/work area needs to be made available for the artist at said location. Ample lighting and access to power points is necessary for services to be performed properly. _____(Initial)

Where parking, valet or toll fees may be incurred, the amount will be included with the final billing due for payment on the day of the event. The client is responsible for organizing appropriate parking for the stylist. Parking must be arranged at the hotel of where you’re getting ready not down the road, in free parking etc. The Velbella staff copious amounts of gear to create the right look for you and having a car park close to the room is essential.  ______(Initial)

Velbella travels interstate and overseas on request. All travel expenses are to be subsidized for international jobs. A Mileage fee will be charged for locations outside of a ten (10) kilometer radius of the Brisbane City. The amount will be determined at time of inquiry. ______(Initial)

Early morning call out fee applies to when arrival is required before 7am. An additional stylist fee maybe charged due to large bridal party or a limited preparation time. ______(Initial)


All brushes and makeup products are kept sanitary and are sanitized between every makeup application. Any skin conditions should be reported by the client to the artist prior to application and, if need be, a sample test of makeup may be performed on the skin to test reaction. Client agrees to release the artist from liability for any skin complications due to allergic reactions or any other issues. Velbella adheres to using products that are the best professional standard and therefore takes no responsibility for any issues obtained from the application. The client is using our services and products at their own risk.  _____(Initial)


The photos from this Event Date will be used exclusively for the self-promotion and portfolios of Artist. The photos may not be sold or used for any other purposes, but for the above mentioned, without further written permission from the photographer and client involved. The client can release photos to Velbella at their own discretion. Photos will be used on website, social media and other forums to promote Velbella. The client must give full details of the photographer so Velbella can obtain permission to use the photos. The client promises to email Velbella photos from their wedding day. ______(Initial)

All terms and conditions may be subject to change. Payment of a deposit constitutes acceptance of these terms.

I, ________________________, agree to the appointments scheduled, the price, payment schedule, terms and conditions listed in this contract. I understand and agree to the non-refundable retainer to secure appointments for my party. I agree and will comply with the cancellation policy. I understand that no refund will be given for members of the wedding party who fail to meet their appointment. I also understand that I am responsible as stated in this contract for the balances from any members of the party who fail to provide payment.

Signature:__________________________________________ Date:___________________________________________